Answer every customer in seconds. Without hiring.

An AI support system that answers customer questions instantly, connected to your information sources, warehouse systems and shipping carriers.

  • 82%Auto-resolved conversations
  • <30 secAverage first response time
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How it works

One AI layer for support, automation, and insight

Our product is an AI support agent that answers customer questions instantly, connecting to your information sources, warehouse systems, and shipping carriers, and using that context to answer like a human support agent, just faster and more cost-efficient.

  1. 01

    Connect your stack

    Plug into your knowledge base, order data, warehouse tools, and shipping partners in one unified setup.

  2. 02

    Automate operations

    The assistant handles order status checks, fulfillment updates, and carrier tracking automatically, with no manual back-and-forth.

  3. 03

    Improve continuously

    Use analytics and conversation history to identify gaps and make the assistant smarter every week.

Integrations

Everything connects to Liros

Plug in the systems you already use. Liros pulls the right context from each one and automates support end to end.

We support many more integrations than the ones shown here, and even more are on the way.

Analytics

Track quality, uncover gaps, and improve every day.

Monitor analytics and conversation quality in real time. Spot unanswered intents, update your knowledge, and keep improving.

  • 82%Auto-resolved conversations
  • <30 secAverage first response time
  • 91%Order-status requests automated
  • 24/7Always available

Data security

Your data stays protected

GDPR compliantEU AI Act

Compliant with GDPR and the EU AI Act.

Visit our Trust Center
  • Hosted in the EU

    EU-based infrastructure with encryption in transit and at rest.

  • GDPR by design

    Data Processing Agreements with vendors where required.

  • TLS and encryption at rest

    TLS protects data in transit across the product, and stored data is encrypted at rest, reducing risk on the network and on disk.

  • Continuous monitoring

    Operational and security monitoring with structured logging and alerting, so anomalies are caught early and addressed quickly.

Contact us

We are here to help

Whether you have a question, want a tailored plan, or need help choosing the right setup, we are ready to help.

FAQ

Frequently asked questions

How fast can we get Liros live?

After our initial meetings, where we clarify your needs and set up your solution, you get access to the app. Each integration, such as PostNord or the chat widget on your website, takes about 5 to 10 minutes to connect. As soon as your systems are connected, the support agent works immediately.

What types of support requests can the AI handle?

Liros isn't built around fixed scripts or categories. The AI understands what your customer is actually asking, finds the relevant information, and writes a clear, accurate answer, from simple product questions to more complex requests.

How is a conversation counted?

A conversation is a resolved ticket, whether it takes one message or many. We don't count individual messages or differentiate by length; one customer issue handled from start to finish counts as one conversation.

Are there any setup or hidden fees?

No. There are no onboarding costs, no surprise charges, and no extra price tag on the custom integrations we build for you. You pay one fixed monthly price based on your conversation volume. That's it.

Which integrations are included?

All integrations are included as standard on every plan. Whether you use Shopify, PostNord, or something more niche, we also build custom integrations for your specific systems at no extra cost. Being connected to all your tools is key to getting the most out of Liros, so it's part of what every customer gets.

Autonomous support for e-commerce

The future of support, available today.

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